Yes, many of our products are formulated specifically for sensitive skin. We avoid harsh chemicals and fragrances that may cause irritation, and our products are dermatologically tested to ensure they are safe for even the most delicate skin. However, we always recommend doing a patch test before using a new product to ensure compatibility with your skin.

Yes, many of our products are formulated to be non-comedogenic, meaning they are designed to not clog your pores. We use lightweight, non-greasy ingredients that hydrate and balance the skin without causing breakouts or congestion. If you have acne-prone skin, we recommend checking the product description for specific recommendations.

Yes, all of our products are 100% vegan. We do not use any animal-derived ingredients in our formulations. Our commitment to cruelty-free beauty means that no animals are harmed in the production or testing of our products. We are dedicated to providing effective, plant-based skincare solutions that are kind to both your skin and the environment.

We are committed to sustainability in both our ingredient sourcing and packaging. Our products are made with ethically sourced materials, and we work to minimize environmental impact by using recyclable packaging whenever possible. Additionally, we are constantly exploring ways to improve the sustainability of our formulations, ensuring that our products are both effective and responsible.

No, we do not use parabens, sulfates, phthalates, or any harmful chemicals in our products. Our formulations are free from artificial additives to ensure they are as clean and gentle as possible.

Some of our products contain built-in sun protection with SPF, while others focus on hydrating and nourishing your skin. We recommend using a separate sunscreen for full protection from harmful UV rays. Be sure to check the product descriptions for specific SPF information and to find the best products for your skincare routine.

No, our products are never tested on animals. We are committed to cruelty-free practices, and we work with suppliers who share our ethical approach. We also ensure that all of our products are certified by reputable cruelty-free organizations to give you peace of mind when choosing our skincare.

The shelf life of our products varies depending on the formulation, but typically, our products last between 6 and 12 months after opening. Each product includes a Period After Opening (PAO) symbol on the packaging, which indicates how long the product is safe to use after opening. To get the most out of your products, we recommend storing them in a cool, dry place and following the usage instructions provided.

We understand the importance of allergy awareness, so we provide full ingredient lists for each product. We avoid using common allergens when possible, but if you have a known allergy to a specific ingredient, we encourage you to check the product details carefully. If you have any concerns, our customer service team is available to provide additional information.

We provide detailed information about the ingredients and benefits of each product on our website. Our product descriptions include recommendations for skin types and concerns, so you can easily find the right match for your needs. If you have specific skin conditions, such as acne or rosacea, we suggest consulting with a dermatologist before trying new products.

Our products are formulated with natural and organic ingredients. We strive to incorporate sustainably sourced, eco-friendly ingredients in all of our formulations if possible.

We work with trusted suppliers who share our commitment to quality and sustainability. Every ingredient used in our products undergoes rigorous testing for purity and effectiveness, ensuring that we deliver formulations that meet the highest standards. From small-batch production to strict quality control processes, we prioritize excellence at every stage to ensure that each product performs at its best.

At Marveau, we prioritize using the finest ingredients to create products that deliver effective and visible results. Our formulations include high-quality plant extracts, advanced peptides, and antioxidant-rich botanicals, each selected for their proven benefits to the skin. We are committed to transparency, so you can trust that every product contains carefully sourced ingredients that work in harmony to enhance your skincare routine and improve the health and appearance of your skin.

We source our ingredients from around the world, selecting only the highest-quality materials from trusted suppliers. Our team travels extensively to ensure that we work with sustainable, fair-trade sources, and we are committed to supporting communities by working with suppliers who adhere to ethical practices. Each ingredient is chosen for its efficacy and its ability to deliver the best possible results for your skin.

Yes, we offer fragrance-free options for customers with sensitive skin or those who prefer products without added scents. These products are formulated without any synthetic fragrances, ensuring that they are gentle and suitable for even the most sensitive skin. You can easily find our fragrance-free options by checking the product details or filters on our website.

Yes, our products are designed to be effective for all skin types, including dry, oily, combination, and sensitive skin. We understand that every individual’s skin is unique, so our formulations are created with a variety of skin needs in mind. Whether you’re looking to hydrate, balance, or rejuvenate your skin, our product range offers a solution for every skin concern.

Some of our products may contain plant-based ingredients derived from nuts, but we also offer a range of gluten-free and nut-free options. We encourage customers with specific allergies to review the ingredient list for each product to ensure it is safe for their needs. If you have any concerns, our customer service team is happy to assist you with detailed ingredient information to help you make the right choice.

Yes, our product range includes formulas that address a variety of skin concerns, including aging, acne, pigmentation, and dryness. Whether you’re looking to smooth fine lines, reduce dark spots, or restore radiance, we have targeted treatments designed to help you achieve your skincare goals.

Yes, all of our products undergo dermatological testing to ensure that they are safe and effective for use on the skin. We take pride in the quality of our formulations and work with dermatologists to ensure that our products are suitable for all skin types, including sensitive skin.

Yes, we are proud to be a cruelty-free brand. None of our products or ingredients are tested on animals. We are committed to ethical beauty practices and work with suppliers who share our values. Our goal is to create products that you can feel good about using, knowing they have not been tested on animals in any way.

Yes, many of our products are formulated specifically for sensitive skin. We avoid harsh chemicals and fragrances that may cause irritation, and our products are dermatologically tested to ensure they are safe for even the most delicate skin. However, we always recommend doing a patch test before using a new product to ensure compatibility with your skin.

Yes, many of our products are formulated to be non-comedogenic, meaning they are designed to not clog your pores. We use lightweight, non-greasy ingredients that hydrate and balance the skin without causing breakouts or congestion. If you have acne-prone skin, we recommend checking the product description for specific recommendations.

Yes, all of our products are 100% vegan. We do not use any animal-derived ingredients in our formulations. Our commitment to cruelty-free beauty means that no animals are harmed in the production or testing of our products. We are dedicated to providing effective, plant-based skincare solutions that are kind to both your skin and the environment.

We are committed to sustainability in both our ingredient sourcing and packaging. Our products are made with ethically sourced materials, and we work to minimize environmental impact by using recyclable packaging whenever possible. Additionally, we are constantly exploring ways to improve the sustainability of our formulations, ensuring that our products are both effective and responsible.

No, we do not use parabens, sulfates, phthalates, or any harmful chemicals in our products. Our formulations are free from artificial additives to ensure they are as clean and gentle as possible.

Some of our products contain built-in sun protection with SPF, while others focus on hydrating and nourishing your skin. We recommend using a separate sunscreen for full protection from harmful UV rays. Be sure to check the product descriptions for specific SPF information and to find the best products for your skincare routine.

No, our products are never tested on animals. We are committed to cruelty-free practices, and we work with suppliers who share our ethical approach. We also ensure that all of our products are certified by reputable cruelty-free organizations to give you peace of mind when choosing our skincare.

The shelf life of our products varies depending on the formulation, but typically, our products last between 6 and 12 months after opening. Each product includes a Period After Opening (PAO) symbol on the packaging, which indicates how long the product is safe to use after opening. To get the most out of your products, we recommend storing them in a cool, dry place and following the usage instructions provided.

We understand the importance of allergy awareness, so we provide full ingredient lists for each product. We avoid using common allergens when possible, but if you have a known allergy to a specific ingredient, we encourage you to check the product details carefully. If you have any concerns, our customer service team is available to provide additional information.

We provide detailed information about the ingredients and benefits of each product on our website. Our product descriptions include recommendations for skin types and concerns, so you can easily find the right match for your needs. If you have specific skin conditions, such as acne or rosacea, we suggest consulting with a dermatologist before trying new products.

Our products are formulated with natural and organic ingredients. We strive to incorporate sustainably sourced, eco-friendly ingredients in all of our formulations if possible.

We work with trusted suppliers who share our commitment to quality and sustainability. Every ingredient used in our products undergoes rigorous testing for purity and effectiveness, ensuring that we deliver formulations that meet the highest standards. From small-batch production to strict quality control processes, we prioritize excellence at every stage to ensure that each product performs at its best.

At Marveau, we prioritize using the finest ingredients to create products that deliver effective and visible results. Our formulations include high-quality plant extracts, advanced peptides, and antioxidant-rich botanicals, each selected for their proven benefits to the skin. We are committed to transparency, so you can trust that every product contains carefully sourced ingredients that work in harmony to enhance your skincare routine and improve the health and appearance of your skin.

We source our ingredients from around the world, selecting only the highest-quality materials from trusted suppliers. Our team travels extensively to ensure that we work with sustainable, fair-trade sources, and we are committed to supporting communities by working with suppliers who adhere to ethical practices. Each ingredient is chosen for its efficacy and its ability to deliver the best possible results for your skin.

Yes, we offer fragrance-free options for customers with sensitive skin or those who prefer products without added scents. These products are formulated without any synthetic fragrances, ensuring that they are gentle and suitable for even the most sensitive skin. You can easily find our fragrance-free options by checking the product details or filters on our website.

Yes, our products are designed to be effective for all skin types, including dry, oily, combination, and sensitive skin. We understand that every individual’s skin is unique, so our formulations are created with a variety of skin needs in mind. Whether you’re looking to hydrate, balance, or rejuvenate your skin, our product range offers a solution for every skin concern.

Some of our products may contain plant-based ingredients derived from nuts, but we also offer a range of gluten-free and nut-free options. We encourage customers with specific allergies to review the ingredient list for each product to ensure it is safe for their needs. If you have any concerns, our customer service team is happy to assist you with detailed ingredient information to help you make the right choice.

Yes, our product range includes formulas that address a variety of skin concerns, including aging, acne, pigmentation, and dryness. Whether you’re looking to smooth fine lines, reduce dark spots, or restore radiance, we have targeted treatments designed to help you achieve your skincare goals.

Yes, all of our products undergo dermatological testing to ensure that they are safe and effective for use on the skin. We take pride in the quality of our formulations and work with dermatologists to ensure that our products are suitable for all skin types, including sensitive skin.

Yes, we are proud to be a cruelty-free brand. None of our products or ingredients are tested on animals. We are committed to ethical beauty practices and work with suppliers who share our values. Our goal is to create products that you can feel good about using, knowing they have not been tested on animals in any way.

Reinstilling our commitment to cruelty free beauty we do offer a wide selection of vegan products made without any animal-derived ingredients. We are committed to offering ethical solutions to those who value plant-based, sustainable formulations.

While Marveau is a global brand, we are deeply inspired by the principles of French craftsmanship, culture, and beauty traditions. At Marveau, every product is a testament to timeless European sophistication, shaped by the beauty, spirit, and artistry of cultures from every corner of the world.

The Marveau customer is an individual who seeks more than results; they seek refinement, emotion, and resonance. Guided by a discerning eye and a cultivated sense of self, the Marveau customer chooses experiences that align with their values of quality, sophistication, and authenticity. They are drawn to products that feel rare, considered, and timeless — each creation becoming an extension of their personal story.

Our customer is not defined by one face, one gender, or one ideal — but by an undeniable spirit. Whether a rising creative in a bustling city, a seasoned executive refining their signature look, or a quiet force leading change in their community, the Marveau customer embodies individuality elevated by elegance. They understand that true beauty transcends traditional boundaries; it is rooted in character, culture, and confidence. Marveau honors this spirit by crafting offerings that celebrate every complexion, every texture, every unique expression.

At Marveau, we believe beauty is a living, breathing dialogue between tradition and innovation, between artistry and science. Our customers move effortlessly between these worlds — honoring heritage while embracing the future. They are global citizens who value both craftsmanship and progress, who know that true luxury is not excess but intentionality. Every serum, every treatment, every experience we design is made to meet their evolving lives with grace, precision, and soul.

Inclusivity is not a trend at Marveau; it is a truth woven into the very fabric of who we are. Our customer sees themselves reflected not only in our collections but in our philosophy. We celebrate the diversity of skin tones, hair textures, life experiences, and identities that enrich the world. Each creation is formulated with an understanding of these nuances — ensuring that luxury beauty feels deeply personal, profoundly respectful, and genuinely transformative for everyone it touches.

The Marveau customer is modern yet timeless, bold yet understated, ambitious yet grounded. They know that beauty is not about perfection but about presence — about how it feels to move through the world with quiet confidence, with effortless sophistication, with an inner light that needs no permission to shine. At Marveau, we exist not to tell them who to be, but to honor who they already are — exquisite, evolving, and endlessly inspiring.

Marveau stands at the intersection of innovation and artistry. In a world where beauty is ever-changing, we honor the delicate balance between modern beauty science and the handcrafted precision of traditional artisanship. Our commitment is to birth beauty creations that inspire, elevate, and adapt to the needs of the modern consumer.

Through partnerships with leading researchers, cosmetic scientists, and innovators in beauty technology, Marveau pushes the boundaries of what skincare, haircare, and beauty can achieve. Each product is designed not only to perform but to transform daily routines into moments of self-care and sophistication. This synergy between modern science and heritage craftsmanship ensures that every Marveau selection is both cutting-edge and timeless.

Marveau believes that beauty is an experience, not a promise. We are continually advancing our methods, sourcing sustainable ingredients, and investing in state-of-the-art formulations to ensure our collections stay at the forefront of innovation. When you choose Marveau, you choose a brand that evolves with you — with grace, precision, and elegance.

To remain attuned to our latest unveilings, limited collections, and curated offerings, we invite you to subscribe to Le Dossier — the official Marveau communiqué newsletter. As a subscriber, you’ll receive access to upcoming launches, exclusive products, seasonal offerings and much more all thoughtfully delivered to your inbox.

You may also follow us @marveauparis across all platforms to experience our brand as it unfolds in real time.

At Marveau, we offer exclusive sampling opportunities through our Ambassador Program — a curated initiative designed to connect with individuals who embody the spirit and values of our brand. Interested clients are invited to apply through a brief application process, which we thoughtfully review within one full business week.

Upon acceptance, you will be welcomed into the Marveau Ambassador circle and provided with a sponsored selection of our curated formulations. This offering is extended as a gesture of collaboration and shared artistry.

To learn more or to apply, please visit the Ambassador Program section available via the navigation menu on our homepage, or simply click here

Yes, here at Marveau we are proud to be cruelty-free and pride ourselves in our cruelty-free practices. We ensure that none of our products or ingredients are tested on animals, allowing us to uphold our values of compassion and ethical responsibility.

While we’ve seen growing interest in Marveau from the retail world, we are committed to ensuring that every product we create meets the highest standards of excellence. Until we can be assured that the integrity and quality of our offerings can be fully preserved in a traditional retail setting, we believe the best way to deliver the Marveau experience is directly to you through our website. This allows us to maintain the meticulous attention to detail that defines our brand. However, we are continually exploring possibilities and, with evolving practices, hope that retail availability may become a reality in the near future.

 Marveau uniquely blends French artistry with cutting-edge beauty science. Our curated collection of skincare, haircare, and beauty products is crafted with ingredients that are both rare and effective, giving our customers an experience that’s as refined as it is transformative. We rarely compare ourselves to others as we believe there is no need for comparison.

Marveau is beauty reimagined — a reflection of modernity, rarity, and timeless elegance. But true beauty must be seen to be believed. We invite you to experience it for yourself.

While many of our products are crafted in France, we collaborate with premium laboratories across Europe to ensure that every product meets the highest standards of quality and safety

Marveau [Mar-Voh] is a French-inspired luxury beauty house that specializes in curated skincare, haircare, cosmetics and beauty products. We combine storied tradition with innovation to provide the highest quality for those who seek the best of elegance in their beauty rituals.

Born from vision, crafted for distinction — this is Marveau.

At Marveau, we believe that true beauty is a living art form — a personal expression shaped by heritage, innovation, and intentional craftsmanship. Our mission is to redefine modern beauty by offering thoughtfully curated skincare, haircare, and beauty collections that transform daily rituals into extraordinary experiences.

Rooted in a philosophy of mindful advancement, Marveau seamlessly blends traditional artistry with cutting-edge beauty science. Each creation — from our refined skincare treatments to our performance-driven haircare — reflects an unwavering commitment to excellence. We craft formulas using the finest ingredients and modern technologies, delivering beauty products that enhance natural radiance while honoring authenticity. For discerning customers seeking purposeful, elevated beauty, Marveau offers more than visible results; we offer a return to substance, meaning, and enduring artistry.

Marveau champions a new definition of beauty — one that celebrates diversity, individuality, and the richness of global inspiration. Our inclusive approach ensures that every complexion, hair texture, and identity feels seen and honored. We create luxury beauty experiences for a modern world: refined, conscious, and exquisitely personal. In every serum, every treatment, every curated piece, we aspire to capture the quiet power of authenticity and the timeless sophistication of true craftsmanship.

More than a beauty brand, Marveau is a destination for those who move through life with intention. Our collections are crafted for global citizens who value simplicity, substance, and artful innovation. Through our commitment to excellence in skincare, haircare, and beauty artistry, we invite our community to embrace rituals that inspire, empower, and celebrate their unique journey.

At Marveau, we stand at the crossroads of innovation and tradition, offering a reimagined approach to beauty that is sophisticated, modern, and forever timeless. Our mission is simple: to honor who you are, enhance your journey, and craft experiences that help you leave a lasting imprint on the world.

Le Dossier is our monthly editorial—a living document of mood, scent, sound, and style. It is a private letter from the world of Marveau, chronicling our inspirations, seasonal stories, product unveilings, and the subtler corners of our philosophy.

The newsletter offers glimpses into the world of Marveau. The Private House grants you a key. Members receive extended editions of Le Dossier, priority access, secret links, and occasional unreleased pieces not shown to the public.

Memberships cannot be purchased or gifted outright. However, highly engaged customers may nominate another individual to be considered. Each application is reviewed to preserve the intimacy of the experience.

Members are granted early access to collections, exclusive previews of Le Dossier, limited-run offerings, tailored recommendations, and occasional access to unreleased prototypes or seasonal experiments.

While Marveau treasures the tactile, our current correspondence is digital. However, from time to time, Private House members may be selected to receive printed editions of Le Dossier, scent blotters, or preview samples from our atelier.

No. Membership is complimentary—though access is limited and curated with intention. We prioritize those who engage with the Marveau universe, whether through orders, newsletter interaction, or curated events.

A new issue of Le Dossier is published spordically at the editor's discretion, though limited-edition issues may appear for major collection launches or seasonal moments. Members are notified first when a new issue opens. Physical copies of Le Dossier may be available upon request for certain customers.

We suggest bookmarking your member portal and allowing email notifications from Marveau. Members will always be the first to know when new chapters are unveiled—whether product, prose, or perfume.

The Marveau Private House is our invitation-only membership experience—an inner sanctum of curated privileges, early access, and behind-the-scenes insight. It is where devotion meets discretion, designed for those who wish to linger deeper in the world of Marveau.

While anyone may subscribe to Le Dossier, only members of the Marveau Private House receive exclusive content, and early access to issues not seen by the general public.

On occasion, yes. Certain limited-edition items or archival revivals are released solely to members of the Marveau Private House as part of our commitment to quiet luxury and shared rarity.

Entry is available through application or invitation. Once accepted, you will receive an access link to create your private profile and begin receiving member-exclusive content, including early access to our releases, seasonal perks, and private correspondence.

Yes. We offer selective gifting opportunities to creators whose content and community align with our ethos. Please note: each request is reviewed with care and purpose.

Yes. We honor the strength of niche communities and value storytelling above numbers. If your voice resonates with quiet confidence, we invite you to connect.

We welcome genuine voices who share our reverence for slow beauty, intentional design, and poetic storytelling. Kindly submit your media kit or portfolio via our collaboration form or email us directly at marveauparis@gmail.com

Select creators may be invited to participate in seasonal experiences, campaign gatherings, or atelier visits. These moments are rare and meaningful—their invitations as well as the people invited are treated as such.

We gravitate toward thoughtful creators with a cultivated aesthetic, whether in beauty, fashion, lifestyle, or art. Each application to our Ambassador Program is considered individually and with care. We do not rely on rigid templates or algorithms, for we believe that true resonance cannot be confined to a box—it must be felt.

We seek creators who express intention through their craft—those who understand nuance, embrace restraint, and speak in a visual language that mirrors our own quiet luxury.

We consider all requests individually. Please include the item(s) of interest, your intended content format, and a link to your work. We value intention over quantity.

Join Marveau Private House, read our newest issues of Le Dossier and follow us on social channels for seasonal calls, campaigns, and creative initiatives. Members of the Marveau Private House often receive first access to everything going on with our brand including creator opportunities we are launching each season.

Absolutely. We cherish slow, evolving collaborations over fleeting moments. If you envision a long-term narrative with us, we’d love to explore it.

Certainly. We are happy to provide visual direction, color palettes, and storytelling anchors to ensure your content harmonizes with the Marveau aesthetic.

Yes. Our private Ambassador Program is available by invitation or application. Approved members receive curated links, exclusive offers, and access to limited collection previews.

We often share select content across our platforms, with full credit and artistry preserved. We prioritize work that reflects our brand world in tone, color, and pacing.

No. Influence, to us, is not defined by numbers but by depth. A devoted audience, a refined eye, and a unique voice will always outweigh metrics.

Yes. Our world is borderless when it comes to beauty and artistry. We welcome creators from around the globe whose vision aligns with the Marveau philosophy.

Our packaging is designed for circularity. Wherever possible, we use recyclable materials, post-consumer content, or glass vessels intended for repurposing. Uncoated papers and biodegradable inks are used across most printed matter.

Yes. Our products are created without parabens, sulfates, phthalates, synthetic dyes, or unnecessary fillers. We believe in formulas that nourish without compromise—clean, effective, and gentle on skin and soil alike.

Sustainability is not a trend—it is our promise. From ingredients to packaging, every choice we make honors both beauty and the biosphere. Our practices are slow, intentional, and rooted in a respect for the lasting and the less.

We produce in intentionally limited quantities to avoid overstock and excess. Our collections are not mass-manufactured; instead, they are made with care, often seasonally, ensuring nothing is wasted and nothing is rushed.

Because beauty should never come at the cost of the earth. Our mission is to create rituals of refinement that honor both person and planet—so every experience is one of care, not compromise.

While not yet certified carbon neutral, we are actively working toward that goal. We offset portions of our carbon footprint through responsible shipping partnerships and eco-optimized supply chain practices.

Our products are developed in small batches by select ateliers across Europe, Asia and the United States. Each facility upholds stringent sustainability and ethical production standards.

Yes. Every Marveau creation is entirely vegan and never tested on animals. Compassion is essential to our design—both for the world we live in and the one we leave behind.

Absolutely. Our formulas are composed of responsibly harvested botanicals, bioengineered actives, and ingredients sourced from partners who prioritize ethical labor and ecological preservation.

Select products will introduce a refill model in the near future. In the meantime, many of our intricate vessels are designed for reuse.

For wholesale, vendor, or corporate gifting inquiries, please reach us at [insert business email]. Every partnership is reviewed to ensure alignment with Marveau’s creative and ethical standards.

At present, Marveau is exclusively online. However, intimate pop-ups and private viewings are planned for future seasons—members of the Private House will be the first to know.

Our Client Care team is available via email at marveauparis@gmail.com or through the contact section of our site. Whether you have a question, concern, or a quiet curiosity, we are honored to assist.

We respond to all inquiries within 1–2 business days. During peak seasons or collection launches, slight delays may occur—but each message is read with intention and care.

For media or creative partnership inquiries, please contact marveauparis@gmail.com. We welcome meaningful collaborations that align with our values of refinement and reverence.

Please contact us immediately. If the order has not yet been fulfilled, we will make every effort to adjust details or cancel upon request.

At this time, we offer correspondence exclusively via email. This allows us to respond thoughtfully, with the detail and elegance you expect from Marveau.

We cherish your reflections. You may submit feedback via email or through the contact section. Select stories may be featured—with your permission—in Le Dossier.

Yes. Whether curating a singular gift or assembling a suite of offerings, we are happy to assist. Let us know the occasion and recipient’s preferences, and we’ll compose a bespoke recommendation.

Yes. Please include “Product Consultation Request” in your subject line when emailing us. A product specialist will respond with personalized insight and guidance.

Our formulations are designed with sensitivity in mind—free from harsh irritants and filled with gentle actives. However, we always recommend patch testing before full use.

Store fragrances in their original box or in a dark, cool area. Avoid temperature fluctuations, which can alter delicate notes. A single spritz on pulse points is enough to linger all day.

Yes. Each formula is marked with a PAO (Period After Opening) symbol, typically 6–12 months. For best results, use within this time to ensure peak efficacy and scent integrity.

Yes. Our collections are created with harmony in mind—fragrances are designed to complement skincare without overwhelming. We invite you to discover your own signature ritual.

While not necessary, certain treatments can benefit from refrigeration for a refreshing boost. Always check the label or consult us for specifics.

Yes. Our vessels are designed for second lives as apart of our core mission of sustainability— simply rinse gently with warm water and allow to dry before repurposing.

Select products will offer a refill system in future seasons. For now, we encourage you to reuse packaging or repurpose vessels as part of your ritual space.

Yes. Most of our vessels are TSA-approved in size. We also offer travel-friendly formats for certain items. We recommend packing our products carefully when in transit.

Use gentle, fragrance-free soap and lukewarm water. Allow tools to air dry completely before storing. Clean regularly to maintain hygiene and prolong product integrity.

Natural variations are expected and celebrated. Because we avoid artificial dyes, subtle shifts in hue may occur with each batch—this reflects the purity of our sourcing.

Minor changes in texture may occur with natural formulations. If separation occurs, gently shake the product. If scent or consistency seems off, discontinue use and contact us.

We suggest applying with clean fingertips, using upward, gentle motions. Allow each layer to absorb fully before continuing. Our formulas are concentrated—less is often more.

We use safe, skin-friendly preservatives only when necessary to ensure freshness and stability—never parabens or harsh chemicals. All choices are made with the health of your skin in mind.

Many of our formulas are suitable during pregnancy, but we advise consulting your physician, especially for items with essential oils or active botanicals. Ingredient lists are available for every product.

Keep products in a cool, dry place away from direct sunlight. All product vessels are best displayed upright on vanities or shelves, never near heat sources or windows.

While Marveau operates globally, our primary currency is determined by your location. If your card issuer or digital wallet converts currency automatically, you may see minor variances in the final total due to exchange rates or conversion fees.

Mistakes happen. Please contact us within one hour of placing your order. If the item has not yet been processed, we’ll do our best to adjust it. If already fulfilled, you may request an exchange or store credit where applicable once the item is returned in original condition.

Currently, we accept only one method of payment per order. Should you wish to split a purchase, we suggest using a gift card or digital wallet linked to multiple sources.

We are happy to apply an eligible discount code retroactively within 24 hours of your purchase. Please reach out with your order number and the code you intended to use.

You may check out as a guest, though we recommend creating an account to track your orders, save addresses, and receive exclusive member privileges—such as early access to Le Dossier releases and Marveau Private House invitations as well as exclusive savings, early access to products and limited edition drops.

Yes. Marveau digital gift cards are available in select denominations and arrive via email, beautifully designed for gifting. They never expire and can be redeemed on any online order. Physical gift cards may be introduced in future seasonal editions.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), as well as secure digital payments such as Apple Pay, Google Pay, and Shop Pay. For added ease, certain regions may also access Klarna or Afterpay, depending on availability.

All prices are displayed exclusive of applicable taxes. Local taxes and fees are calculated during checkout based on your delivery address and will be reflected before finalizing your order.

Yes. A digital receipt will be sent to the email address provided at checkout. For your records, this email includes order details, pricing, and any applicable taxes. We do not include paper invoices in our shipments to reduce waste.

If you have received a Marveau promotion code either from our Ambassador Program, various promotions or directly through a Marveau employee in accordance with our Friends & Family Policy it may be entered at checkout before completing payment. Be sure to input it exactly as provided, as most codes are case-sensitive and time-limited.

Yes. For eligible customers, we offer interest-free installment options through select partners at checkout. These services allow you to receive your items immediately and pay over time, without compromising elegance or immediacy.

Because each order is swiftly prepared with intention, changes must be requested within one hour of placement. Please contact our Client Care team as soon as possible—though we cannot guarantee edits, we will make every effort to accommodate your request.

Upon completing your purchase, you will receive a confirmation email with your order number, a summary of your items, and a timestamp of your transaction. If this message does not appear within a few minutes, kindly check your spam folder—or contact us directly for reassurance.

If your order has not yet entered fulfillment, it may be eligible for cancellation. We encourage you to reach out immediately with your order number. Once an item has been prepared for dispatch, we are no longer able to interrupt the process.

Declines may occur due to incorrect billing information, insufficient funds, or security flags from your financial institution. We recommend confirming your details and trying again, or contacting your bank to authorize the transaction.

For the integrity of our packaging and fulfillment process, we kindly ask that you place separate orders for each desired shipping address. This ensures each item is wrapped, handled, and delivered with the intention and care it deserves.

Some international orders may be subject to customs duties or import taxes, depending on your country’s regulations. These fees are determined by your local customs authority and are the responsibility of the customer. We recommend reviewing your region’s import guidelines before placing an order.

Each Marveau order is prepared using recyclable or reusable materials that reflect our understated elegance. From custom tissue to minimal, FSC-certified boxes, every detail of our packaging is considered—both visually and ethically.

Yes. Once your order is fulfilled and departs our studio, a tracking link will be sent directly to your inbox. Alternatively you will also be able to track your shipment through our site using Marveau's tracking technology. From there, you may follow your parcel’s voyage in real time. Should you need assistance interpreting a shipping status, our concierge team is always within reach.

At this time, Marveau ships to PO boxes and APO/FPO addresses within the United States using USPS. Please allow additional time for delivery to military addresses, as they may be subject to longer transit times due to logistical routing.

We are actively exploring carbon-offset shipping options with our logistics partners. Sustainability is not a trend for Marveau—it is a foundation. While carbon-neutral delivery is not yet universally available, we aim to implement this offering soon.

At Marveau, we understand that the anticipation of receiving your carefully chosen products is an exciting experience. To enhance this moment, we offer premium shipping services to ensure that your order arrives swiftly and in perfect condition. We offer various shipping options, including expedited services for those who require their products urgently. All orders are processed with the utmost care, and you can track your package every step of the way through our seamless tracking system.

At Marveau our expectation is perfection; nothing less. In the rare event that your parcel arrives in less-than-perfect condition, please contact us within 5 days of receipt. Include images of the packaging and item, and our team will assist you promptly. We believe every Marveau delivery should feel like an unveiling—not a disappointment.

At this time, local delivery and same-day services are not offered. However, we are always evolving our logistics to meet the needs of our most devoted clients. Should these options become available in your region, we will notify our members through Le Dossier and exclusive member updates through Marveau Private House

For standard shipping, most domestic orders arrive within 3–7 business days. International orders typically require 7–14 business days, though customs processing may cause slight variations. You will receive real-time tracking updates once your parcel begins its journey.

Marveau currently ships to most regions within North America, Europe, and select international destinations. As we expand our global reach, we remain intentional about partnering with carriers that reflect our values—efficiency, care, and sustainability. Should your location fall outside of our current delivery zones, we invite you to join our mailing list for future availability.

Our Client Care team is available via email at marveauparis@gmail.com and our contact form, and we aim to respond within 24–48 business hours. Should you have questions regarding delivery status, shipping delays, or special requests, we welcome your message and will provide thoughtful, personalized support.

Yes. We are pleased to offer international shipping to a curated selection of countries. Each parcel is sent with care and precision, ensuring your Marveau experience extends beyond borders. International shipping rates and delivery windows will vary depending on destination, customs processes, and regional carrier networks.

Yes. Simply enter the recipient’s shipping information during checkout. We do not include pricing or invoices in our parcels—ready for gifting, whether near or far.

Marveau operates year-round, with brief pauses during select holidays to honor our team’s wellbeing and allow space for rest. Orders placed during these periods may experience a slight delay. We suggest ordering early during holiday seasons to ensure timely arrival.

Delays, while rare, can occur due to weather, customs inspections, or carrier-related issues. We recommend checking your tracking number for the most up-to-date information. If your parcel has not moved for more than five business days, please contact our team, and we will gladly investigate on your behalf.

Shipping costs are calculated at checkout based on your delivery location, parcel weight, and preferred shipping method. For domestic orders, we offer complimentary standard shipping on purchases exceeding a set threshold, which is periodically updated during seasonal events and collection launches.

If your order has not yet been processed, our team may be able to update your shipping address. Please reach out to us as soon as possible with your order number and correct details. Once a package has shipped, we are unable to reroute it.

If your parcel appears lost or is marked as delivered but cannot be found, we suggest first checking with nearby neighbors or building staff. Should your package remain missing, contact us within 7 days of the marked delivery date. We are committed to ensuring your Marveau experience is whole and will work with you toward a thoughtful resolution.

While we do not offer direct exchanges, you are welcome to return an eligible item and place a new order for the product of your choice. This ensures real-time availability and accurate inventory.

Unfortunately, we cannot accept returns initiated outside the 14-day window. If you have a unique circumstance, please contact our team—we are always willing to review on a case-by-case basis.

Due to our high hygiene and safety standards, we cannot accept any returns of opened products, even if unused. Through our experience with the COVID-19 pandemic these standards are strictly enforced by our company and our company's partners. We thank you for understanding the care and integrity required in our formulations.

Yes. All returns must include the original box, packaging, and any inserts provided. Returns without full packaging may be refused or subject to a restocking fee.

Yes, though only if the product remains unopened and is returned within 14 days of delivery. Gift returns are eligible for store credit only and must be accompanied by a valid order number or gift receipt.

Limited releases and items marked as final sale are not eligible for return or refund. These pieces are created in rare quantities and reserved for collectors who understand their ephemeral nature.

Yes. Once your return has been received and approved, you’ll receive an email confirmation. If eligible, a refund will be initiated, or store credit will be issued if preferred.

Refunds are processed within 5–7 business days of receiving and inspecting the return. Funds will be credited back to your original payment method. You will receive an email once your refund has been issued.

Products purchased through third-party retailers must be returned directly through that retailer, in accordance with their own return policy. Marveau can only accept returns from marveau.com.

Simply email our Client Care team at marveauparis@gmail.com with your order number and reason for return. We will guide you through the next steps, including how to safely repackage your item for return shipping.

At this time, return shipping costs are the responsibility of the client unless the return is due to an error on our part. We recommend tracked shipping to ensure your package arrives safely.

You may reach our Client Care team at marveauparis@gmail.com with your order number and query. We are here to help, and respond to all inquiries within 1–2 business days.